#11 Welcome new staff members. Whether it’s a new graduate or an experienced staffer, extend your hand to shake, introduce yourself, and offer to show them

#10 Take time to get to know your coworkers. Contrary to what you might have heard, familiarity breeds respect. Participate in social activities like after-work outings,

#9 Treat others as you wish to be treated. Be courteous to everyone whether or not they reciprocate. Offer sincere compliments, thank people for even the

#8 If you’re a manager or supervisor, implement and/or enforce a no-tolerance policy for abuse, nastiness, and harassment. Make it clear that abusive behavior will

#7 Stand up for yourself when attacked or treated unfairly. Learn to use assertive language and body posture. You don’t have to feel assertive to

#6 When you have a conflict with someone else, talk it out face to face whenever possible. Be prepared to apologize when necessary and to meet

#5 Master conflict management skills. Whenever there are two or more people in the same place, conflict is bound to happen. And while most of us

#4 Make self-care a priority. It’s hard to be a decent human being when you’re stressed, sleep deprived, and abusing food, alcohol, or other substances. Get