Those Small Moments of Connection and Support

A few years back during a loss of power after a storm, I went to a convenience store that had electricity to get coffee and ice… essentials during a power failure! A customer (a man in his 40s) saw me trying to juggle several bags of ice and picked one up to help me out… [Continue..]

The Golden Rule of Nursing

By Donna Cardillo, RN, MA, CSP, FAAN Treat others as you wish to be treated. Be courteous to everyone whether or not they reciprocate. Offer sincere compliments, thank people for even the small things they do and show appreciation for every member of your department and team. Greet people by name at the beginning and… [Continue..]