The Golden Rule of Nursing

By Donna Cardillo, RN, MA, CSP, FAAN Treat others as you wish to be treated. Be courteous to everyone whether or not they reciprocate. Offer sincere compliments, thank people for even the small things they do and show appreciation for every member of your department and team. Greet people by name at the beginning and… [Continue..]

Observe and Elevate Those Around You

During recent air travel, I had a very short window of time to catch my connection. Plus, my connecting gate was a considerable distance away in a large airport. So I asked one of those airport transport vehicles for a lift. The driver began to bob and weave through a sea of people, many oblivious… [Continue..]