How to Support Someone With a Serious Illness

Share This

When someone receives a diagnosis of cancer or other serious illness, some friends and extended family members sometimes distance themselves from that person and his/her immediate family. The reasons may vary but some folks simply don’t know what to do or say, so they avoid contact altogether. This reaction causes pain, sorrow and a sense of alienation for the person who is ill and his or her family.

Here are 7 ways to support someone during serious illness.

1. Let them know you’re thinking about them but respect their need for space and privacy. Constant calling for updates can sometimes be intrusive and overwhelming. Some family members and people with serious illness use online programs such as to keep interested parties informed.

2. Send an occasional card or e-mail just to let them know they are in your thoughts or prayers. But don’t expect to get a response or acknowledgement. Many people make contact upon first hearing the news but then fall away.

3. Consider sending a gift basket of appropriate and practical items such as relaxation or music CDs, lotion, a journal, note cards, fruit, etc.

4. Make a sincere offer, if appropriate, to drive or accompany someone for medical appointments and treatments. The ill person may not be up to driving and/or may need to have an advocate with them to communicate with healthcare providers, take notes, and so on. That person’s regular caregiver may need relief, too.

5. If you’re nearby, help out in other ways by occasionally dropping off a meal (mention ahead of time that it’s coming if possible); go grocery shopping or run other errands; pay for a cleaning crew to go in (with approval) or offer to do some cleaning yourself. Help fold the laundry or walk the dog, and so on.

6. While many of us have a tendency to want to provide upbeat messages and offer solutions to every problem presented, sometimes the best thing you can do is listen and quietly support with your presence – whether physical or virtual, via e-mail etc.

7. And while supporting the person with the illness is so important, it is also important to support his or her caregiver/immediate family members. This is something that is often overlooked. This is someone(s) whose world is also turned upside down and can use some words of encouragement, respite, help, support, and caring concern to help them through the illness as well.

It takes a village to support someone with a serious illness and his or her family members/caregivers. There are many different ways you can help and support and just stay in touch. Everyone is a little different as is every situation, so take your cues from the person/people you are trying to support. And if you’re concerned about being intrusive, don’t be afraid to ask if what you’re doing is “too much.” Sometimes “too much” is better than too little.


©Donna Cardillo. All rights reserved.

Get Donna's Updates

Get updates on new events and products.

Related Posts

Acknowledging Family Caregivers

Please acknowledge the ‘family’ caregivers. Look them in the eye, greet them, address them by name when possible, solicit their input, and ask them how they are coping at an appropriate time.

Read More »

Jan’s Story

Jan came from a highly dysfunctional family. One day at age 14, after a physical altercation with her drug-addicted mother and years of abuse and

Read More »